The product is actually called FuzeBox. It has a number of different sub-products that link to the main, one of which is Fuze Meeting, which is a tool for online meetings with enhanced video conferencing features and other collaboration features. What strikes with FuzeBox is the aesthetics and simplicity in its interface, and its user-friendliness and ease of use. It has, to my opinion, the best interface among all the web conferencing and online meeting tools on the market. It is more geared towards face-to-face collaboration over shared content. Speaking of content sharing, Fuze has a great tool for accommodating a long list of formats for rapid and efficient content sharing. The learning curve is quite smooth, unlike other professional web conferencing tools like Web Connect and Vyew. It also has an attached VoIP service with the tool for voice conferencing, which comes as a paid side-feature with the tool.
On the down side, Fuze consumes quite some resources – you need to have some solid processor and memory. This is obvious with the interface it offers. There is also the inconvenience of having to install an app before using. It is normal and accepted for the host, but it is required on the client side too, even participants join using their browsers. However, this small installation is a one-time thing. But it plays against the host when participants are one-time customers or people that might not be thrilled with installing anything for a most-probably one-time stand. This prevents it from being the best tool for marketing and client prospecting. Also, the price tag can be a bit deterring, as we see in details below.
Fuze also shines with its ability to work well on mobile devices – iPad, iPhone and other iOS devices, Android devices and smartphones of other brands. Not only can people participate to meetings on their mobile devices, but one can even host a Fuze meeting from a tablet PC or a smartphone. Even on portable devices, the video is of HD quality.
The pricing scheme of Fuze is quite complex but also quite accommodating for all purses and needs. With $15 per month, you can have a basic plan called Fuze Share with up to 15 web and audio attendees, and with only screen and the VoIP service. There is no HD video conferencing feature with this plan. For this offer, it is better to look elsewhere, and preferably consider one of the free web conferencing tools.
HD video conferencing comes with the Fuze Pro at $49 per month. Here you can have up to 25 participants, up to 4 HD video conferencing streams, screen sharing, content sharing on the cloud with a storage space of 4GB and unlimited meeting recordings. And of course the VoIP service.
Fuze Business is at $69 per month. It offers up to 100 participants per session, up to 12 participants for HD video conferencing, screen sharing, cloud content sharing with unlimited space, unlimited meeting recordings and the possibility of holding webinars. Here too, VoIP service included.
You can customize the different features, add more participants for example, and have a tailored plan for your business with a corresponding price that you will get by contacting them.
With this price tag for the different features, Fuze Meeting is finally quite expensive. The first plan is useless here, as I mentioned above, given the presence of some decent free tools out there that can do the job well with the same features. The other plans are priced at the same range as branded and very popular and robust tools like Adobe Connect, which have more professionally oriented features. But for users who favor great looks and ease of use, Fuze will seduce.
You can watch a meeting live in a demo that the web site offers at all times. You need to register and participate so as to have a feel of what it looks like. This is an interesting feature, showing that the product is good stuff. There is also a 14-day trial period.
The VoIP service that can be used for audio communication during meetings, is a basic featured offered for all plans. The per-minute rate is $0.08, which is a little bit above the market average. There is also an additional internal number, something which is not always offered in many professional online meetings products. All schemes get 120 free minutes of toll-free and call-me service.
Fuze has pompous features that make up for all the little details that it lacks when compared to other professional online meeting tools. Its features, when put together, make it a great tool. Let’s have a look.
HD video conferencing. This is HD video, meaning crystal clear images, with up to 12 participants in the business plan. This is possible even with mobile devices. But bear in mind that the quality of HD video, while depending on the codec and software used by the hosting service provider, also heavily depends on the type of web cam you have on your machine and the bandwidth of the Internet connection you have.
Content sharing. Users can upload in Fuze’s cloud space, content files of nearly all formats. Video files and other multimedia files are also supported.
Desktop sharing. You can share anything on your computer in a very intuitive and interesting way, allowing you to easily select what to choose and what not, thereby protecting confidential elements you don’t want to share. You can choose, for instance, which of the apps running on your machine to share.
Other features. Fuze also offers the possibility of being called through call-me objects; chatting; compatibility with different platforms be it at the level of the operating system or at the level of browsers; meeting recording; reuse of meeting space, making meetings persistent; content publishing; and some others.