It also includes a free Polycom desk phone for every employee, and 24/7 system monitoring and technical support. Solutions can be deployed in minutes to hours depending on customer size.
Fonality Solutions and Prices
Fonality Connect is an all-inclusive offer that provides all the functionality above, including a phone for every employee. Plus, a phone number for each phone with unlimited calling between 10 countries and competitive rates worldwide. Fonality Connect starts at $30 per user per month with no contract and a 30-day money back guarantee.
Fonality Professional and Enterprise offer additional benefits such as advanced CRM integration, dedicated hosting, private site-to-site networking, on-site data backups and redundancy, a wider selection of phones and calling plans, local toll connectivity and premium support. Fonality Professional and Enterprise have variable pricing to accommodate variable commitments. Fonality Professional starts at 10 users and Enterprise starts at 50 users with pricing typically in the range $15-20 per user per month, with calling plans sold separately.
Additional upgrade options include call center packages, CRM integration, mobility package including mobile phones as extensions and FindMe, paperless fax, toll free numbers, virtual conference rooms, premium desk, wireless and conferencing phones.
Main Features
- Users can save money on local and long distance and international calling
- Anywhere management allows managers to see who is calling and the status of employees for quick insight into productivity
- Virtual routing allows businesses with multiple sites to maximize resource utilization across all locations
- Managers can route calls to agents with specialized knowledge of products or processes, allowing them to provide Informed, personalized service
