The number of companies adopting VoIP as their main communication mechanism is increasing exponentially. It is very interesting to know why these companies are shifting to VoIP. The benefits of VoIP are surely numerous and tempting, but the adopting VoIP also implies a number of non-negligible risks, given the drawbacks of VoIP.
An InformationWeek Research study carried out on 280 companies currently using or planning to use VoIP yielded some important characteristics, depicting a much-expected trend. Note that in that survey, multiple responses were allowed.
Here are the top reasons why companies want to adopt VoIP:
|Lower telecommunications costs||66%|
|Desire to merge voice and data networks||43%|
|Obtain a platform for one-stop communications in two or more areas||41%|
|Increase collaboration benefits in two or more areas||36%|
|Ease of management||31%|