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By Nadeem Unuth, About.com Guide to Voice Over IP

Troubleshooting Your VoIP Phone Setup

Wednesday April 23, 2008
Discussions on VoIP services in forums, besides being very informative and indicative, are quite funny - you can read things in both extremes. Some posts show how gratified users have been while others express the anger of unsatisfied customers... of often the same service. I believe that before shouting out through the window, one should take the time to check if there isn't anything wrong in the setting up at their own place.

Is your IP phone and ATA far enough from your ADSL router? Is your cabling correct? Who knows, a reboot from zero could set things right. Rik Fairlie's tips on troubleshooting your VoIP phone setup will help many of you out there with calling problems like calls drops, static, connection failure, etc.

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