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Nadeem Unuth

How Many Days Can Porting Your Phone Number Take?

By , About.com GuideJuly 13, 2009

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So that you don't have to learn things the hard way, you'd better learn from others' misfortunes. Also because you won't live long enough to encounter them all personally. Rob had his number ported from Broadvoice to Vonage in 172 days, and that with the aid of the FCC. Now how many days was that supposed to take?

Currently, FCC rules enforce that within four business days, a number should be ported. In May last, FCC reported ruling to change that to one single business day, and that it should be implemented within 9 months. What happened to Bob seems a wrong computer data entry, wrapped by some incompetencies here and there. Read his story. You can help in enforcing this one-day rule, by reporting any problem related to phone number portability directly to the FCC. You can do so by either filling the online complaint form at esupport.fcc.gov/complaints.htm, or by emailing your complaint to fccinfo@fcc.gov or by calling 1-888-CALL-FCC (1-888-225-5322).

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Comments
August 6, 2009 at 10:28 pm
(1) Rob C :

Nadeem. Thanks for posting that story about what GNAPS and Broadvoice (owned and managed by the same 3 people) were doing to me. The point I want to make clear is that GNAPS (which owns the phone numbers) and Broadvoice were taking advantage of people and telling the gaining VOIP provider (in this case – Vonage) that there was a name mismatch. But it was just a lie. There was never a name mismatch, it was just them giving an excuse that would let them keep the number (and not give it up to Vonage). GNAPS and Broadvoice work together to present this false front. Broadvoice isn’t the only one I found out, but I can’t wait for the FCC to fine them some big bucks.

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