Yes according to general perception, when compared to landline and cellular telephony. But this unreliability is only perceived due to problems that arise because of a series of factors on which VoIP depends but which are external to it and on which it has no control. VoIP in itself is quite reliable... Read more
Viber has gathered more than 175 million users around its app and is getting into more ground to gather more. Viber has been launched for phones and devices running Windows 8 earlier this year. Nokia users are the main targets. Check the download link.
Vonage has just become the largest business VoIP company in the US. It has always been and is still viewed as a residential VoIP provider, but also had plans for small businesses. Vocalocity on the other hand, provides since 2006 essentially business VoIP solutions for growing businesses. The acquisition was made for $130 million. This is mean nothing big for existing Vonage customers, at least for the short term. Vocalocity customers however will benefit from this merge through the reduced rates in international calling. Read more
There are some apps for Android and other platforms that offer voice calling and SMS services through Google Voice. There is currently no official API for Google Voice. These third party apps are therefore getting unauthorised access to Google Voice services.
Google announced that these apps have six months, that is till May 15th 2014 to live. Then they will be ousted from Google Play and hence from all Android devices. Google says these apps violate its terms and conditions and pose a security threats to users, although it is still unclear how. One of those apps is GrooveIP, which many people use around the world. Read more
One of the major problems with VoIP calls is the fact that some data packets that carry the voice get lost while being routed over the network, especially the relatively 'unreliable' Internet. A few packets getting lost here and there will not really affect your conversation and you can, through automatic persistence, still distinguish what is being said through the small intervals of silence. But often more than a few packets get lost, which is when people start to shout on the phone.
Troubleshooting such a problem starts with identifying the source of packet loss. Then the type of packet loss... That article from Terry Slattery gives a detailed walkthrough on that matter, which is interesting for VoIP enthusiasts and system admins.
The Chairman of the FCC calls it the Fourth Network Revolution. The Public Switched Telephone System (PSTN), the thing we know as the traditional phone network, is a century old and has served its days, according to the FCC. A plan is now being deployed to replace it completely. The coppr wires and TDM (Time-Division Multiplexing) based network will soon be replaced by IP networks, on which services like VoIP, video calling and other latest communication technologies will reign. Almost a year ago, the FCC had partners assessing the impact of network change on customers. Comments were sought and nearly all players of the communication arena came along with their words. The result is that the FCC has officially announced implementation of the change nationwide this week, in a process they call the "IP Transition", in which all circuit-switched networks, which make up the traditional telephone system, will be replaced with IP (Internet Protocol) -based packet switched networks. Read more from the FCC blog.
- The IP (Internet Protocol) Explained
- Circuit Switching vs. Packet Switching
- Should You Ditch Your Old Phone For VoIP?
Like millions of other users, I got notified by Viber to update my app. After the update, I was prompted to make a call to any phone, landline and mobile. This new service is called Viber Out, which is the same as Skype Out, except for better per minute rates, and some other additions including Push to Talk and more stickers. Read more
SendHub is a VoIP-based hosted PBX for businesses. It is a mobile PBX, as they like to call it. It has many features and the basic plan is free. Other plans start at $25 and go up to $150. It is a BYOD service, meaning you invest nothing on hardware but use what you already have. It offers unlimited calls internally. However, it has the limitation of being useful only within the US and Canada. Also, it has mobile apps only for Android and iPhone so far. Read review
Having an owned PBX in your business does give you some control over things that you would not get with a hosted service, but the cost associated with it along with other resources it consumes, including your neurones, makes many business owners think whether to go for a hosted PBX service. One of the things you will want to think and know about with hosted PBX is the features it offers. Many are surprised to see the amount of features a hosted PBX can give. Read more
There are many reasons for which business owners decide to pay monthly for a hosted PBX service. Check this article for the major benefits of a hosted PBX.